How to extract numbers from a broken phone. How to recover contacts on Samsung with a broken screen (without USB debugging). Common Ways to Fix a Frozen Andriod Phone and Lock Other Devices

I dropped mine this morning samsung phone to the ground, and no luck this time. The phone screen is broken and does not respond to touch. How to access a Samsung phone with a broken screen?

First of all, you are not the only one who breaks the screen of your smartphone, which is a fairly common case.

But when this happens, you are faced with two difficult tasks. They like to copy data from it.

If you don't know how to do this, don't worry. We're going to offer some help.

Here are some solutions that you can unlock your Android device with broken, black, dead or cracked screen and get data from the device using a third-party tool.

1. Unlock your Android phone using Samsung account

If you have applied for account Samsung earlier, then you can try this method first.

Let's move on to how to extract data from a broken phone.

Download and install the program on your computer from the above link. The program will then automatically launch when it is successfully installed. select Broken Android data extraction from the interface.

Connect Samsung Galaxy S6 to your computer using a USB cable. Click launch in the right box according to your situation.

Make sure you select correct information about your Samsung phone, including the device name and device model. Then click confirm move on.

This step will put your Samsung phone into download mode. Follow the onscreen instructions to enter: Turn off your phone - press and hold Volume Down + Home + Power button - Press Volume Up button and then press launch Button.

The program will scan data from your phone. Once this is finished, select any file types in the left column and click Next.

Preview and mark the items you want to recover and click Restore to save them to your computer.

Moreover, this program can help you fix. If you have the same problem, this the best choice for you.

4. Use Android Device Manager to Unlock Your Android Phone

Google has made a service called Android Device Manager to track, lock and delete your Android phone with ease.

It won't require another third party application or program, the device manager will boot your device, which is logged into your account Google entry when you go to Google Android Device Manager Page.

It's quite easy that you can use change forgotten password to unlock Android phone with the following simple steps.

Modern smartphones may have modern protective glass, but they are not able to survive serious mechanical deformations. If you are faced with such a situation, then a reasonable question arises: how to extract important information from broken phone(primarily contacts). Next, we'll figure out how this can be done when considering a phone running Android.

How to get contacts out of a broken phone

Modern smartphones have an algorithm for “rescuing” important user information for various emergencies - a breakdown or loss of the phone. The OS synchronizes with Google cloud storage, which allows you to access contacts and other user information without using the OS interface.

You can also extract data by connecting the device to a computer via the ADB interface. However, this is only appropriate in cases where the device has unlocked root rights and when the internal memory has not been damaged.

Option 1: Sync with Google

It is recommended to synchronize phones running Android OS with Google services. This usually happens by default when you turn on your smartphone for the first time and specify your email account and password in your account. After this, all important data can be obtained directly from your smartphone or computer, where it is synchronized with the same Google account.

You can interact with a broken smartphone if nothing important was damaged except the display. Nothing will be visible on the display, and most likely there will be no reaction to your clicks on it either. In this case, you can connect a mouse to your smartphone - this will replace the broken sensor. The screen can be replaced by connecting the device to a monitor or TV. But we won’t dwell on this in detail.

First, let's look at how to synchronize data between two smartphones:

1. First, you need to add a new Google account. Go to your device's Settings.




2. Find the “Users and Accounts” item there. Depending on the smartphone model and manufacturer’s add-ons, this item may have several different names - “Accounts”, “Other accounts”, “Account”. Go to it.



3. There you need to use the “Add account” button.



4. A list of services whose account you can link to the device will open. Among them, select the “Google” option.



5. Enter the email address associated with your Google account and its password.
6. Click on the "Login" button.



7. Wait for the synchronization to complete. It usually lasts several minutes. Upon completion, the phone book should display contacts from the broken phone. To display only contacts from your synced account, use the Contacts app settings. There you need to find the “Show contacts” option. From the list provided, select the account you just added.

If you are not able to synchronize your old phone with another, then you can use a computer for these purposes. The algorithm of actions will be different, but in the end you will be able to access your contacts on your broken phone. You can download them to your computer and, if necessary, transfer them to another device as a file.

1. Go to Google service Contacts. If your contacts are not displayed there or the wrong contacts are displayed, then log in to the correct account. After this, synchronization will be performed automatically.




2. You need to export your contacts to your computer. To avoid selecting each contact separately, you need to select them all. To do this, click on the “Name” button and select the “All” option from the context menu.




3. Now click on the ellipsis icon and select “Export” from the context menu.




4. A window will pop up where you will need to select the option to create an export file. Indicate the one that is most appropriate in this situation. Click on the "Export" button.




5. The file will be saved to your computer, but you can transfer it to your smartphone.
6. To open this file on your smartphone, you just need to tap on it several times. Next, you will be offered a list of possible actions. Click Import.

Using the first method of transferring contacts from phone to phone is more convenient, since you do not need to download a special file to your computer and then transfer it to your smartphone. However, the computer method is suitable in cases where there are no smartphones nearby or no smartphone where the data could be saved. Contacts can also be stored on your computer in a special file.

Option 2: Android Debug Bridge

Suitable only for devices with root rights. If the screen is damaged, but you can control the device and see at least part of the information displayed, then it is recommended to connect root rights to the device.

You will also need to carry out some preparatory procedures:

• Set up USB debugging on the damaged device;
• Now download and unzip the archive on your computer to work with the ADB interface. Unpacking must be done to local drive C;
• You may also need to download and install special drivers for your device.

After all this, you can go directly to the procedure for transferring contacts from the phone book:

Solving possible problems

Unfortunately, the described process can sometimes produce errors. Let's look at the most common of them, as well as ways to solve them.

Account data is not synchronized. Common problem. It can occur due to user inattention, as well as problems on Google's side. Let's look at how to fix it:

It is worth understanding that this method can solve the problem only if the device is controllable and more or less serviceable. Otherwise, you can try connecting your phone to your TV/monitor and mouse. This way it can be controlled even if the screen is not working.

There is also a problem when the phone connects to the computer, but is not detected by it. In this case, use the following tips:

• Check the drivers. You may have forgotten to install them or installed them incorrectly. You need to check the “firewood” for both USB and smartphone;
• If this does not help, then try connecting your phone via a different USB connector. Perhaps the one you used previously is faulty;
• You can also try using a different cord to connect. If the two previous tips did not help, then there is a high probability of problems due to the cord itself;
• Check the USB ports on your computer. They may be dirty. In this case, they need to be cleaned;
• In extreme cases, you will have to carry the phone in service center to repair and/or transfer important information.

This article covered all possible ways extracting contacts from the phone if its display is damaged. The procedure is simple and in most cases ends in success.

Smartphones have been a part of modern life for almost 10 years now, and according to the latest information from various developers, the number of devices is only increasing. However, phones with touch screens and multi-core processors also have a significant disadvantage - lack of durability. Stylish and thin smartphone models are not able to survive a fall from a height of 1.5 m in all situations, while push-button products were highly reliable. There are various methods for recovering data from a broken Android device. To know how to remove contacts from a broken phone, you need to read the recommendations.

How to pull contacts through a cloud service

Retrieving contacts directly from a broken Android smartphone is difficult and often requires quite advanced technical skills. However, there are certain services that allow owners of still functioning devices to upload their own contact lists to the Internet. And when the main part of such services needs to be installed on an Android smartphone in advance, then at least 1 is present there right away. In addition, it is pre-connected and synchronized with the online database every time you connect to the Internet. It is assumed that you have Google contacts.

This method will help to recover information even from a lost smartphone when the user did not log into the Google account on the phone (mostly this can happen when the device is turned on for the first time or during the initial login to the Play Store). Additionally, when the user has turned off background syncing in the device settings, the recovered contacts are out of date and do not include the changes.

To restore contacts from a Google account, the owner of the device will need either a second Android phone or a regular PC.

How to extract contacts using a second Android phone

To gain access to contacts from a second Android phone, the user needs to add their own Google account to it. They do this when turning on the device for the first time, when during the activation process you will need to connect the phone to your Google account and are asked to select “Existing” and “New”. To restore old contacts, select “Existing”, then enter the email and password used on the old device.

When the smartphone is not new and has a Google account, the user will initially need to go to “Settings” and click on the “Add account” button. On the old version of Android it is located in the “Accounts and Synchronization” tab, however, starting from 4.4 KitKat it is located on the main settings page. When the account is added, you need to click on it (located in the “Google” folder in the “Accounts” tab) and select what the user directly wants to synchronize with such a device.

When the user does not want his account to be further linked to the device where he is doing this, it is possible to remove the account linking when the contacts are copied to the smartphone (or simply to notebook). For these purposes, you need to go to “Settings”, go to the “Google” menu, select an account, press the “Menu” key (3 vertical bars or the physical button on the phone) and select “Delete account”.

Regardless of which method the user used, you must wait 5 minutes and enter the Contacts program - the numbers are probably already downloaded to the smartphone.

How to pull out contacts using a PC

You won't be able to drag Google contacts onto your computer, but you can view them to find the most important numbers and save them.

This can be done on https://mail.google.com, where the user is required to enter his own account information. When authorization has passed, the user is taken to the Gmail menu - mail and number management services.

In order to switch it to the search mode for phone numbers, you need to press the “handset” key at the bottom of the display on the left. Then you need to press the search button a little higher, the user will find the first 8 phone numbers that are associated with this account. To view the rest, the user needs to start dialing the phone number or contact name he needs.

Using the ADB protocol

Unlike the previous method, this solution will make it possible to pull numbers directly from Android, and not from the “cloud”. This method will work even when the user does not have a Google account, but it requires that the phone be turned on and booted into the system.

ADB is a special protocol for accessing the Android OS via a computer and a USB cable. For proper functioning of ADB, the device must have the “USB Debugging” option enabled, located in “Settings”, in the hidden submenu “For Developers”. To get into the menu, go to the “About phone” tab and click on the “Build number” item about 10 times.

Since most Android users do not do this and basically have no idea about this section, this method is suitable for smartphone owners with certain advanced skills (the “USB Debugging” item is activated before the phone is broken). Therefore, there is no point in describing in detail the method under consideration for restoring phone numbers. In order for the user to retrieve contacts, the following is required:

• A computer running Windows 7 (older versions may not work properly).
• A smartphone with the “USB Debugging” option enabled in the menu, which is connected to this computer with a MicroUSB cable. Connection mode – Mass Storage.
• ADB drivers for this device installed on the computer.
• An archive with an ADB terminal unzipped into the “X://ADB” directory (X is the name of the disk, optimally non-system).

Direct number restoration:

• Press the “Start” key and enter the value “cmd” in the search, without parentheses. The system prompts you to launch the “cmd.exe” program. You must agree by pressing Enter. The terminal opens.
• Then the user needs to move this terminal to the directory with ADB. For these purposes, enter “cd X://adb” and press Enter. Of course, instead of X you need to put the letter of the drive where the archive was unpacked.
• Enter the command “adb pull /data/data/com.android.providers.contacts/databases/contact2.db /home/user/phone_backup/” and press Then, in the directory with ADB the file “contact2.db” with the SQL database appears numbers. It can be viewed using special SQL editors or using Notepad.

In addition, there are certain specific solutions for devices with administrator rights, however, when the user has certain skills and even has them on the phone, he can easily find a solution. When the user lacks experience, it is necessary to use the method described above, the probability of error is quite low.

Connect a Bluetooth mouse and an external display to your smartphone via MHL

Using this method, the user can compensate for the lack of a functioning monitor. However, for these purposes it is required that the mouse connection be configured in advance, and that MHL technology is supported at the hardware level. Therefore, this unusual method is suitable for few.

Replacing the display

The most expensive and time-consuming, but the most effective method is replacing the monitor. It’s good when the user’s device is widespread: in such a situation, components will not be difficult to find in any service centers. For rare phone models, the screen will likely need to be ordered through an online store, often from abroad. However, as a result, the user will not need to spend money on a new device.

Precautionary measures

When such a difficulty has not occurred to the user, but he wants to be prepared for various surprises, then care should be taken to save the information in advance. For these purposes, the following measures are recommended:

• Debugging via USB cable is enabled in the Android settings. This is required in order to have access to the phone from a PC if necessary.
• Server synchronization is enabled (primarily with Google). After creating a new account, you select saving not in your smartphone, but in your account.
• From time to time, a backup of numbers is made in .vcf format, which can later be restored on virtually any smartphone. The modern version of Android has integrated import/export tools. The file is saved on a memory card, on a PC, or sent by email.
• Purchase a durable phone case. This way the user reduces the likelihood of mechanical failure.

Articles and Lifehacks

Many inexperienced users take a damaged gadget that can no longer be repaired to a service center only to find out how to get numbers out of a broken phone.

Moreover, this procedure in a repair service is very expensive, but why overpay for something that you can do yourself at home, having a computer at hand with a synchronization program installed.

It may also turn out that all contacts were saved not in the phone’s memory, but on the SIM card. And you can certainly handle this situation personally.

Extracting numbers from a SIM card

But, if you accidentally break your phone, then the numbers saved on the SIM card can make your life much easier. To extract them you need:

• Remove the SIM card from the damaged device;
• Insert it into the new device;
• And view numbers that will open without problems because they were not recorded in the phone memory.

Retrieving numbers from memory

To solve the problem, you will need a computer and a synchronization program that is suitable specifically for your brand of device. For example, for Samsung models it is Samsung Kies, and for Nokia it is Nokia PC Studio.

Once you are sure that the required program is installed on your PC, you can proceed with the following steps:

1. Open Samsung Kies or Nokia PC Studio on your computer;
2. Connect your mobile device to your PC via a USB cable;
3. Wait until the program recognizes the connected gadget;
4. Go to the “Contacts” section;
5. And copy them to your computer.

Hello again, lovers of new products from the world of gadgets! Many subscribers ask us how to extract information from a broken phone? Like many technical devices, a cell phone can sooner or later fail.

In case of a fall or impact, or careless handling of the mobile phone, it is very easy to damage it. What to do in this case and how to get data from mobile device what if the phone is broken? This is what we will talk about in our blog today.

How to extract information from a broken mobile phone

One of the easiest ways to extract the necessary “information” from your pet is to use a cloud copy. Owners of other brands of cell phones can also use the “cloud” to retrieve lost data from Samsung, Nokia, NTS or Lenovo, as well as other Android phones.

“Getting” information from a faulty, broken phone is quite difficult. Knowing how to disassemble a cell phone may require knowledge of a variety of technical skills. However, you can use special cloud services that will greatly simplify the work of extracting the necessary data from a broken phone.

In order to use cloud technologies, you need to pre-set the functionality and doing this is quite difficult. At the same time, there are a number of ready-made services that are initially installed on Fly, LG, Sony, and other phones. Of these, it is worth highlighting “Google” contacts.

The first thing you need to do to make your database accessible from another phone is to add a Google account to the other mobile phone. When you connect your smartphone for the first time, during activation you will need to synchronize your smartphone with your Google account.

Optionally, indicate “Existing” or “New” account. To restore all old contacts, you need to specify “Existing”, then enter your email and password that you used on your old cell phone.

If the device already has another account, you first need to go to “Settings” and then click “Add account”. After this, select the device that you want to “pair” with this phone.

For greater security, immediately after copying all the data, you can enter the phone settings and then quickly delete the account link. To do this, open “Settings”, click on the “Google” menu, select an account and click on the “Menu” button. After that, click “Delete account”.

Now, you just need to log into the application and all contacts will be downloaded.

What to do to pull out all contacts using a PC

It will not be possible to completely copy all the data to a computer, however, all the information can very easily be viewed on a computer monitor. Then it is easy to find the necessary data and write down the necessary information.

To do this, type http://mail.google.com in the address bar. Then you need to enter your email and password for your Google account. After authorization, you will be taken to the Gmail interface. To see the necessary telephone contacts, press the key with the image of a telephone handset. It is located at the bottom left of the screen.

By clicking on the magnifying glass icon, you will see 8 phone contacts that are linked to the account. If you start typing a new phone number or contact name, it will be in your list.

How to “get” information from your phone using the ADB protocol

Is it possible to get the necessary information using a special “protocol”? Of course yes!

ADB is a special access protocol for the Android system. In order to extract information using the ADB protocol, you will need a computer and a USB cable. To use this method, you need to enable the “USB Debugging” function on your smartphone (it is located in Settings in the “For Developers” section).

To go there, you need to open the “About phone” item and then click on the “Build number” item 10 times. It should only be taken into account that this method is mainly used only by advanced users.

So, in order to download data from a broken phone using this method, you will need a computer running Windows (version 7 and higher), a cell phone that will have the “USB Debugging” function enabled with the “Mass Storage” connection mode. .

Also, drivers for the phone model must be installed on the PC.

In order to extract contacts, you should click on “Start”, and then enter the value “CMD”, but without quotes. After this, the system will prompt you to run “cmd.exe”. Once you agree, click “Enter.” A terminal window will open.

Now, move this terminal to the folder with the ADB terminal. Type "cdX://adb" followed by "Enter". Instead of X, put the letter of the non-system “screw”.

The last thing you need to do is enter the following command “adbpull /data/data/com.android.providers.contacts/databases/contact2.db/home/user/phone_backup/” and then click on “Enter”. Now in your folder with the specified terminal there will be a file “contact2.db”, where your SQL database will be. If you want to view it, download SQL editors, or use Notepad.

So, today we figured out what to do if the phone doesn’t work. If you like our articles and they are useful, please subscribe to blog updates or add to groups VC, Facebook or Twitter. We are also on youtube channel. See you again and good luck!